We Respect Your Privacy
We are committed to helping you protect your privacy. We encourage you to take precaution to protect your privacy protection while going online.
Policy Scope and Links to Other Websites
Information We Collect and How We Use It
NOVAtime collects information about you in order to identify you each time you use our Service provided, or to customize your experience.
When your organization sets up an account for you, a User ID and password is required. You may, depending on the choice of Service features by your organization, provide other types of personal information. You will be prompted for your User ID and password to log in if you do not use the Single Sign On (SSO) feature. Due to the sensitivity of social security numbers, we encourage your organization or you to NOT use social security number when setting up accounts.
Depending on the features enabled in our Service provided, personal information we collect may include:
- User ID/Employee ID;
- First name;
- Last name;
- Employee status;
- Hire date;
- Email address;
- IP address;
- GPS location;
- Applicable home location, department, and Job data (labor group data is configurable by your organization)
- Applicable work location, department, and Job data (labor group data is configurable by your organization)
- Biometric data, and
- Social Security number.
Unlike many commercial sites, we do not use “cookies” to collect information about how our Website is used. There are only two cookies we use when a user accesses our SaaS site. The first one is for identifying the time zone of your system. This is to ensure that the time displayed on our site matches the local time of your system. The second cookie is to optimize load balancing at the web server tier.
Sharing with Third Parties
We will not sell or lease any personal information to third parties unless we have specifically requested your permission. We may disclose your information if we believe such action is necessary to i) comply with lawful requests by public authorities, including meeting national security or law enforcement requirements; ii) protect and defend the rights or property of NOVAtime (including the enforcement of our agreements); or iii) act in response to urgent circumstances to protect the personal safety of users of services provided by NOVAtime, members of the public, or NOVAtime.
Security of Your Information
When providing Services, NOVAtime is committed to protecting your personal information in every transaction, at every tier of our application service offering. We maintain physical, technical and administrative safeguards to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline.
Wherever we collect sensitive information (such as biometric data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Website.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. The computers/servers in which we store personal information are kept in a secure environment. Only employees who need access to the information to perform a specific job (for example, provide customer service) are granted access to personal information. These employees are trained to take privacy and security as a conscientious priority. In addition, we commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.
We work diligently every day to honor our commitment to privacy. However, as it’s commonly known, data transmission over the internet cannot be guaranteed to be 100% secure. Therefore, we do not promise, and you should not expect, that we can warrant the complete privacy and security during the transmission over the internet.
To protect biometric data, NOVAtime does not save an image of a user’s fingerprints or handprints, but rather converts and stores a proprietary geometric representation of the prints. It is important to note that user fingerprint and handprint images are not stored in the system; therefore, biometric images cannot be accessed or rendered available from the NOVAtime system or time clocks.
For more information, see NOVAtime’s Commitment to Biometric Compliance.
Data Storage and Retention
Your personal data is stored by us on our servers located in the United States. Biometric data and employee images will be purged promptly when you are marked inactive by your organization. All other personal data including your name, email address, IP address, and GPS location are kept in order to preserve our audit trail and comply with legal obligations. When an organization cancels the Service, the data will be archived and the archive is kept for 7 years. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at Privacy@NOVAtime.com
Compromise of Personal Information
In accordance with the GDPR, this agreement details NOVAtime’s role and responsibilities as a Data Processor of our customers’ data.
This list identifies the partners authorized to process customer data (including personal data contained therein) for NOVAtime’s Services.